Publications
Delighting the customer: Creativity-oriented high-performancework systems, frontline employee creative performance, and customer satisfaction.
Journal of Management, 45(2),728-751.
https://doi.org/10.1177/014920631667253Is it “Mine” or “Ours”? The Effects of Individual and Collective Psychological Ownership: A Multilevel Model.
Journal of Occupational and Organizational Psychology.
https://doi.org/10.1111/joop.12300Work meaningfulness and performance among healthcare professionals: The role of professional respect and participative management.
Journal of Business Research, 163, 113908.
https://doi.org/10.1016/j.jbusres.2023.113908Being open, feeling safe and getting creative: The role of team mean openness to experience in the emergence of team psychological safety and team creativity.
Journal of Product Innovation Management, 41(1), 12-35.
https://doi.org/10.1111/jpim.12699Hubris occurrence, management and accountability in higher education institutions in Australia
Educational Management Administration & Leadership, 1-22
https://doi.org/10.1177/17411432241261154Enhancing education service outcomes through value co-creation
Baltic Journal of Management, 19(1), 103-122
https://doi.org/10.1108/BJM-12-2022-0474Visitors’ attraction and co-creation at World Expo – a qualitative study unveiling visitors’ delight and engagement with immersive technology
Tourism Recreation Research, 1-23
https://doi.org/10.1080/02508281.2024.2352211