Dr. Gurram Gopal

Gurram Gopal
Dr. Gurram Gopal

Visiting professor at ISM, Industry Professor at Illinois Institute of Technology

gurgop@faculty.ism.ltGoogle Scholar

Illinois Institute of Technology

Dr. Gopal’s professional career includes development of marketing strategies for some of the world’s largest pharmaceutical companies as a strategy consultant and manager for ZS Associates.  He also worked in strategic marketing, supply chain management, and strategic quality at Tellabs, Inc. He holds professional certificates in ISO, CMM and Applied Statistics and Forecasting. He has published more than 50 papers and articles and his case studies have been used frequently in business courses. Dr. Gopal has presented extensively at academic conferences on operations and supply chain management, marketing, and corporate social responsibility.  In 2014 and ’15 Dr. Gopal presented at the Principles for Responsible Management Education (PRME) conference in New Delhi, sponsored by the UN Global Compact. He has received numerous teaching awards and grants. In 2011-12, he received a Fulbright Scholar Award to teach and conduct research at Galway Mayo Institute of Technology in Ireland, and he has been selected as a Fulbright Specialist candidate for 2013 to 2018 by the J. William Fulbright Foreign Scholarship Board, the U.S. Department of State’s Bureau of Education and Cultural Affairs, and the Council for International Exchange of Scholars. He is a member of the Board of Governors of IILM Institute for Higher Education, New Delhi, India.

Dr. Gopal enjoys traveling and studying organizations and cultures around the world. He has led students on courses to Ireland, India and Turkey.  During a sabbatical in 2010, Gopal was a visiting associate professor in the Department of Management Studies at IIT Madras, India.

Research areas

  • Business Strategy
  • Technology Research and Development
  • Optimization Applications
  • Global Sourcing
  • Data Synchronization
  • Customer Relationship Management
  • Logistics and Supply Chain Management
  • Supply Chain Information Systems and B2B Marketing
  • Sustainability and Corporate Social Responsibility

Teaching areas

  • Operations Management
  • Industrial Engineering Applications
  • Operations Research
  • Supply Chain Management
  • Global Business Process Management
  • E-Commerce Applications
  • Supply Chain Research Methods
  • Supply Chain Information Systems
  • Customer Relationship Management
  • Marketing Management
  • Sustainability and Corporate Social Responsibility

Publications

Gopal, G., & Pilkauskaitė, E. (2020). Implementing process innovation by integrating continuous improvement and business process re-engineering: PART IV PROCESS INNOVATION MANAGEMENT. In V. Škudienė, J. Li-Yang, & F. Bernhard (Eds.), Innovation Management: perspectives from strategy, product, process and human resources research (pp. 93-113). Cheltenham: Edward Elgar Publishing. https://doi.org/10.4337/9781789909814.00018
Škudienė, V., & Gopal, G. (2021). Examining E-CRM in fostering service innovation competence in E-Commerce Market. In 47th European International Business Academy Annual Conference, December 10-12 (pp. 45-45). Madrid: European International Business Academy